To be used with PortoVino purses.
Our returns policy allows returns for exchange within the first 30 days after a purchase. To be eligible for a return, your item must be unused and in the same condition in which it arrived and must be returned in the original packaging. If you are returning a product please e-mail us via our contact form here
and provide us with an explanation for the return.
If your item was received in a damaged or defective state, please provide us with a photo. In such a case, return postage will be credited.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the conditions above are adhered to, a credit will be processed to your account, which will allow you to repurchase the returned item or to purchase other merchandise.